At https://roofers.hotscoop.net, commonly referred to as roofers (‘the Company’ or ‘we’), your privacy is a top priority and your data is treated with the utmost care. This comprehensive Privacy Policy details our approach to handling personal data in alignment with various international privacy standards, including those of Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.
This policy is in effect for all interactions with our websites, applications, services, and products. Please be aware that this privacy policy does not extend to external platforms, applications, products, or services that may link to or from our platform, each of which operates under their own privacy guidelines.
Our privacy policy covers the following processing activities:
- Engaging with our applications and services as a user
- Visiting any websites linked to this Privacy Policy
- Receiving and interacting with communications from us, such as newsletters, emails, calls, or text/SMS messages
We collect a variety of personal data in different ways:
- Account details you provide when setting up an account
- Payment and financial information for transactions
- Purchase history to facilitate services
- Mobile device identifiers for app functionality and analytics
- Location data where necessary for service provision
- Feedback on our products or services
- Information from your social media accounts if you choose to link them with us
- Data on the products you use or inquire about
This personal data collection occurs through user input during interactions, automated technologies like cookies and tracking pixels, and occasionally from third parties, all subject to their respective privacy policies.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users can modify their cookie preferences through our dedicated Cookie Manager tool.
Regarding data retention and deletion:
- We maintain personal data for as long as required by law or for the intended purpose of its collection
- Once the purpose is fulfilled or the legal requirement is met, we take steps to anonymize or delete the data in a secure manner
To safeguard your personal data, we implement organizational and technical measures. This includes using encrypted communication and partnering with third parties that adhere to high security standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for use by individuals under 18 years of age without parental consent or supervision.
Under this policy, you have rights concerning your personal data, depending on your jurisdiction:
- Access to your data and understanding how it is used
- Rectification of inaccurate or incomplete information
- Erasure or deletion of your personal data, when applicable
- Restrict processing of your data under certain circumstances
- Data portability, where feasible
- The right to object to certain types of processing
- Non-discrimination for exercising your privacy rights
- The option to file appeals/complaints with relevant authorities
- Withdrawing consent at any time, where applicable
We may update this Privacy Policy from time to time. Any changes will be communicated through an announcement on our website.
For questions, concerns, or to exercise your rights under this policy, please reach out to our privacy team by email at [email protected] or via written communication sent to the address provided on our website.